What is a Channel SDK

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Channel SDK provides communication means to your website and mobile application to help maintain a good relationship with your customers. To highlight a few:

  • Real-time chat
  • Marketing features help users find products that fit their needs
  • Event tracking allows you to analyze what users need

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SDK for each platform

Get a plugin key

Plugin key is a string value that connects the SDK to your channel. To use Channel SDK, you should get the plugin key.

The steps to get the plugin key is as follows:

  1. Sign up to Channel via our website or Channel Desk.
  2. Create a channel.
  3. Navigate to Channel settings > General > Manage Plug-in > Install plug-in and get the plugin key.
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