The button to open messenger
The messenger is a space where a UI such as lounge and chats are shown.
The main screen you see first when the messenger is opened.
Desk is an all-in-one tool provided by Channel.io. A manager controls all functions of the SDK within a desk.
Push Notification sent from Channel.io to the Web or Application. Types of push notifications include
It is valid if the user using your app service or mobile web. It displays two types of views:
- When a message notification is sent from the manager to user.
- When receiving a bubble-type marketing message.
it is valid when not using the app or mobile web. Only the screen shown below is displayed.
- Message notification sent by the manager to the user.
- When you receive a marketing message.
Boot is a preparation step which loads necessary informations to run SDK such as user and channel data. Fine configurations are also done while booting. Real-time chats, marketing, and event tracking features can be used after boot.
A user who can be identified is registered as a member user and distinguished by an ID specified on boot. Channel.io identifies users by referring to their IDs. Users who cannot be identified are classified as anonymous users.
The member of the desk.
The manager can chat with the users through the desk.
Updated 9 days ago