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Changelogs

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12.11.0 (2025-08-12)

Feature

  • ALF Quick Publish: Use ALF without a workflow—ALF can proactively engage and respond to users first.

Fixes

  • Ensures only one dispatch task action is executed at a time by adding an explicit queue.
  • Resolve UI thread crashes that occur under certain conditions.

12.10.0 (2025-05-15)

Improvement

  • Internally adapted to changes in the user chat model.

Fix

  • The unmanaged UserChat lost handling when the user changed from background to foreground state in certain conditions.

12.9.0 (2025-04-15)

Improvement

  • Improved the file update experience
  • Modified video playback to overlap with audio that is already playing

Fix

  • Fixes an issue where the delete button would appear on messages that could not be deleted.
  • Fixes an issue where the popup would not close when the popup button was pressed.

12.8.0 (2025-04-01)

Improvement

  • Improved message failure experience.

Fix

  • Memory optimization
  • Fixes abnormal scroll behavior.
  • Fixes an issue where keyboard covers input bar
  • Fixes text to be displayed correctly when using Alf

12.7.0 (2025-03-14)

Improvements

  • Added a prevent duplicate inquiry feature in channel settings.

Fix

  • Fixed block response for closed chat was not applied immediately after the consultation ended, even when the answer blocking time was set to immediate.

12.6.0 (2025-02-21)

Fix

  • Fix the dispose lifecycle during the socket disconnect and connect process.

12.5.0 (2025-02-07)

Improvement

  • Updated the minimum supported iOS version from iOS 12 to iOS 15.

12.4.1 (2025-02-06)

Fix

  • The model name changes
    • All public models are prefixed with 'CHT'

12.3.1 (2025-01-24)

Fix

  • CSAT emoji is changed.
  • Fixed long press on messages with attachments does not display delete action.
  • Fixed bot names showing as 'Unknown' for certain messages.

12.3.0 (2024-12-19)

Feature

  • Added support for bulk file uploads by users.

Improvements

  • Added a toast message to notify users when an unknown command parameter is delivered.
  • Standardized the format of requestId for internal messages.
  • Display loader more clearly when user press the "Translate" button on a message.

12.2.1 (2024-10-17)

Improvements

  • The Channel Talk Status button is now visible when the server is under maintenance.

Fix

  • openWorkflow will open the exact user chat if the messenger is already open and occupies the top screen.

12.2.0 (2024-09-26)

Improvements

  • We now prompt a log message when the language of the message sent by the user differs from the language specified in the user's information.

Fix

  • Fixed an issue where the message bubbles could not render the messages written in Thai.

12.1.0 (2024-09-05)

Feature

  • App Widgets are now supported. You can add these widgets to the Lounge and execute.

Improvements

  • Supports smooth and fluid animation in the action button for executing commands or WAM controller.
  • When a user is banned while using the SDK, they are now immediately redirected to the block screen instead of remaining on the chat screen.

12.0.0 (2024-07-25)

Feature

  • We introduce powerful feature to help your chat: Workflow. Workflow will completely replace support bots.
    • Removed ChannelIO.openSupportBot() in favor of new ChannelIO.openWorkflow().
  • Added new public API: ChannelIO.hidePopup()

11.7.2 (2024-05-09)

Fix

  • Fixed the last line of the message bubble was dropped under certain conditions.
  • Profile is not saved when BootConfig is stored locally.

11.7.0 (2024-04-25)

Feature

  • Users may execute commands from the chat stream by entering messages starting with '/.'
  • We introduce our new AI assistant: 'ALF.' ALF will recommend a command to a user that best fits the user's message written in natural language.

11.6.1 (2024-04-05)

Improvement

  • Add cancel button in permission denied dialog.

11.6.0 (2024-03-21)

Improvement

  • Channel rebranding has been applied.
  • ChannelIO.initialize must be called before using the SDK.

11.5.0 (2024-02-22)

Improvement

  • The SDK now includes a PrivacyInfo.xcprivacy file to support Privacy manifest.
  • Enhancements have been applied to the internal logic for more smoother chat scrolling.

Fix

  • The multiselect form now displays the appropriate format for boolean, list, and list of number types.

11.4.0 (2024-02-01)

Improvement

  • Holiday settings content display enhanced.

Fix

  • Fixed datetime multiselect form content to display the appropriate format.

11.3.1 (2023-12-14)

Improvement

  • Track marketing message behavior more accurately.

Fix

  • The presentation of message has been fixed to be identical between the input box and the actual sent message.

11.3.0 (2023-11-17)

Improvement

  • Displays error messages with more detailed and user-friendly manner.
  • Attachment file names are no longer displayed in message previews.
  • Users receive a notification when attempting to create a new chat while already engaged in an ongoing one.
  • The welcome chat card now has the option to display or hide manager profile images.

Fix

  • Eliminated empty space at the bottom of the popup bubble on iOS 17 devices.
  • Resolved freezing issues in the chat under uncertain conditions.

11.2.0 (2023-10-19)

Feature

Improvement

  • Skeleton loader views are presented before the complete content loads.
  • Improved message previews for the Support bot form.
  • Revised the description regarding consent for receiving ads.

11.1.0 (2023-09-12)

Improvement

  • Enabled top scroll on double-tap of the bottom tab.
  • Applied highlight color to the bottom tab bar.
  • Added click event for homepage link in settings tab.

Fix

  • Fixed the MultiSelect form that didn't allow selections and deselections.
  • Fixed the input bar doesn't return to its original position on a certain conditions.
  • Fixed the layout issue with pop-up marketing.
  • Fixed the layout issue in the chat view that occurs when video thumbnails are present.
  • Fixed the layout update issue with iPad Stage Manager.

11.0.0 (2023-08-10)

Feature

UI / UX

  • Improved the Channel button design, and options.
  • Improved pop-up marketing design.
  • Redesigned the lounge. Brand image, and important image sections to be applicable.
  • Made improvements to the overall design.

Others

  • Corresponding to the type list of number.
  • Added the type unknown on the supportBot form.
  • The number of files that can be displayed is increased to ten.

Fix

  • Fix the SocketIO / StarScream crash internally.

User model changed

  • unread property added. Please referring the User page for the details.

ChannelButtonIcon Added

  • You can set the appearance of the Channel button icon.

Delegate changed

10.3.1 (2023-06-27)

Fix

  • Fix the encoding issue when the Kakao sangdamtalk plugin id was Korean.
  • Fix the support bot's truncated text on uncertain conditions.

10.3.0 (2023-04-07)

Feature

  • Fixed function name from applyAppearance to setAppearance
  • Applied the device language on setting Accept-Language when the user boots first

Improvement

  • Fixed localized strings for form submitting
  • Add image supporting formats

Fix

  • Fixed the black link button on dark mode

10.2.0 (2023-02-02)

Feature

  • Improved in-app push notification behaviors and sounds

Improvement

  • Support Drag & Drop file uploading
  • Improved version views

Fix

  • Fixed some statusbar appearance issues
  • Fixed the video player button color

10.1.2 (2022-11-21)

Fix

  • Fixed url encoding bug

10.1.1 (2022-11-03)

Fix

  • Fixed bubble y margin crash issue

10.1.0 (2022-10-27)

Feature

  • Add Darkmode Theme

10.0.7 (2022-09-29)

Improvement

  • Removed unnessary photo picker permsssions.

Bug

  • Fixed some message layout bug

10.0.6 (2022-09-05)

Improvement

  • Improved some error types.
  • Add quick summary and quick help on public function.

Bug

  • Fixed an issue that caused a crash when rotating the screen.
  • Fixed a bug where the blank area appeared large when supportbot button was pressed.
  • Fixed some lockalized strings.

10.0.5 (2022-06-09)

Feature

  • Supported youtube shorts on inapp push, chat stream

Bug

  • Fixed a bug where files with Korean names could not be opened sometimes

10.0.4 (2022-05-31)

Bug

  • Fixed Datetime request format

10.0.3 (2022-05-30)

Bug

  • Fixed Datetime request format

10.0.2 (2022-04-15)

Feature

  • Add backdrop blur on InappPopup

Bug

  • Removed default value on unsubscribeEamil, unsubscribeText

10.0.0 (2022-04-15)

Feature

  • Follow up feature added

Improvement

UI / UX

  • The design is changed to be more beautiful.
  • Popup position can be changed

Functions

  • Support bot enhanced

Delegate Changed

  • onProfileChanged -> onFollowChanged

Updated 3 days ago