Changelogs

ALF Quick Publish: Use ALF without a workflow—ALF can proactively engage and respond to users first.

Ensures only one dispatch task action is executed at a time by adding an explicit queue.

Resolve UI thread crashes that occur under certain conditions.

Internally adapted to changes in the user chat model.

The unmanaged UserChat lost handling when the user changed from background to foreground state in certain conditions.

Improved the file update experience

Modified video playback to overlap with audio that is already playing

Fixes an issue where the delete button would appear on messages that could not be deleted.

Fixes an issue where the popup would not close when the popup button was pressed.

Improved message failure experience.

Memory optimization

Fixes abnormal scroll behavior.

Fixes an issue where keyboard covers input bar

Fixes text to be displayed correctly when using Alf

Added a prevent duplicate inquiry feature in channel settings.

Fixed block response for closed chat was not applied immediately after the consultation ended, even when the answer blocking time was set to immediate.

Fix the dispose lifecycle during the socket disconnect and connect process.

Updated the minimum supported iOS version from iOS 12 to iOS 15.

The model name changes

• All public models are prefixed with 'CHT'

CSAT emoji is changed.

Fixed long press on messages with attachments does not display delete action.

Fixed bot names showing as 'Unknown' for certain messages.

Added support for bulk file uploads by users.

Added a toast message to notify users when an unknown command parameter is delivered.

Standardized the format of requestId for internal messages.

Display loader more clearly when user press the "Translate" button on a message.

The Channel Talk Status button is now visible when the server is under maintenance.

openWorkflow will open the exact user chat if the messenger is already open and occupies the top screen.

We now prompt a log message when the language of the message sent by the user differs from the language specified in the user's information.

Fixed an issue where the message bubbles could not render the messages written in Thai.

App Widgets are now supported. You can add these widgets to the Lounge and execute.

Supports smooth and fluid animation in the action button for executing commands or WAM controller.

When a user is banned while using the SDK, they are now immediately redirected to the block screen instead of remaining on the chat screen.

We introduce powerful feature to help your chat: Workflow. Workflow will completely replace support bots.

• Removed ChannelIO.openSupportBot() in favor of new ChannelIO.openWorkflow().

Added new public API: ChannelIO.hidePopup()

Fixed the last line of the message bubble was dropped under certain conditions.

Profile is not saved when BootConfig is stored locally.

Users may execute commands from the chat stream by entering messages starting with '/.'

We introduce our new AI assistant: 'ALF.' ALF will recommend a command to a user that best fits the user's message written in natural language.

Add cancel button in permission denied dialog.

Channel rebranding has been applied.

ChannelIO.initialize must be called before using the SDK.

The SDK now includes a PrivacyInfo.xcprivacy file to support Privacy manifest.

Enhancements have been applied to the internal logic for more smoother chat scrolling.

The multiselect form now displays the appropriate format for boolean, list, and list of number types.

Holiday settings content display enhanced.

Fixed datetime multiselect form content to display the appropriate format.

Track marketing message behavior more accurately.

The presentation of message has been fixed to be identical between the input box and the actual sent message.

Displays error messages with more detailed and user-friendly manner.

Attachment file names are no longer displayed in message previews.

Users receive a notification when attempting to create a new chat while already engaged in an ongoing one.

The welcome chat card now has the option to display or hide manager profile images.

Eliminated empty space at the bottom of the popup bubble on iOS 17 devices.

Resolved freezing issues in the chat under uncertain conditions.

Supporting the openSupportbot .

Skeleton loader views are presented before the complete content loads.

Improved message previews for the Support bot form.

Revised the description regarding consent for receiving ads.

Enabled top scroll on double-tap of the bottom tab.

Applied highlight color to the bottom tab bar.

Added click event for homepage link in settings tab.

Fixed the MultiSelect form that didn't allow selections and deselections.

Fixed the input bar doesn't return to its original position on a certain conditions.

Fixed the layout issue with pop-up marketing.

Fixed the layout issue in the chat view that occurs when video thumbnails are present.

Fixed the layout update issue with iPad Stage Manager.

Improved the Channel button design, and options.

Improved pop-up marketing design.

Redesigned the lounge. Brand image, and important image sections to be applicable.

Made improvements to the overall design.

Corresponding to the type list of number.

Added the type unknown on the supportBot form.

The number of files that can be displayed is increased to ten.

Fix the SocketIO / StarScream crash internally.

unread property added. Please referring the User page for the details.

You can set the appearance of the Channel button icon.

onBadgeChanged(count:) is renamed to onBadgeChanged(unread:alert:)

Fix the encoding issue when the Kakao sangdamtalk plugin id was Korean.

Fix the support bot's truncated text on uncertain conditions.

Fixed function name from applyAppearance to setAppearance

Applied the device language on setting Accept-Language when the user boots first

Fixed localized strings for form submitting

Add image supporting formats

Fixed the black link button on dark mode

Improved in-app push notification behaviors and sounds

Support Drag & Drop file uploading

Improved version views

Fixed some statusbar appearance issues

Fixed the video player button color

Fixed url encoding bug

Fixed bubble y margin crash issue

Add Darkmode Theme

Removed unnessary photo picker permsssions.

Fixed some message layout bug

Improved some error types.

Add quick summary and quick help on public function.

Fixed an issue that caused a crash when rotating the screen.

Fixed a bug where the blank area appeared large when supportbot button was pressed.

Fixed some lockalized strings.

Supported youtube shorts on inapp push, chat stream

Fixed a bug where files with Korean names could not be opened sometimes

Fixed Datetime request format

Fixed Datetime request format

Add backdrop blur on InappPopup

Removed default value on unsubscribeEamil, unsubscribeText

Follow up feature added

The design is changed to be more beautiful.

Popup position can be changed

Support bot enhanced

onProfileChanged -> onFollowChanged

Fixed watermark loclaized string issue.

Support Xcode 13.2

Fixed a bug where the window size did not match when the status bar was hidden.

Fixed not available version issue with iOS 15 production inpo.plist bug.

Fixed lounge chat history cutting on iOS 15 Rc version.

Fixed import schema from "ChannelIO" to "ChannelIOFront". Please check migration guide.

Fixed message cutting on iOS 15 Rc version.

Removed left operation time timezone double converting logic

Add left days localized string on operation time

Improved Lounge UI/UX

Applied new message Input logic

Removed 'Show Closed Chat' option

Changed 'Remove Chat' user action to 'Leave Chat' user action

Changed some behavior of 'OpenChat' API function

Make Build framework without 'Exclude Architecture = arm64' option

Keep 'Page' when calling shutdown function

Add 'Page' concept('url' is deprecated)

Fixed some instagram minor bug

Fixed some instagram feature bug

Add Instagram linking

Fixed some layout bug

Fixed memory leack bug

Add guard code for OS bug where connected window could not be found

Fixed hide, show flag bug

Add typealias to support host's classes which have same name

Fixed some ANTLR Parser bug

Add UpdateParamBuilder public init function

Add Socket stream carsh defense code

Add private file feature

Fixed date style on ios 14

Fixed profile bot input error crash bug

Fixed additional check logic

Fixed additional check logic

Fixed minimum version check logic

Add finding Bundle fail logic(RN issue)

Fixed KVO crash issue on IOS 10

Fixed to change navigation bar properly(Sometimes it has been changed according to the navigation color settings of the host)

Fixed image orientation issue

Block duplicated open chat when call openChat function with same id

Fixed cell contentView bug with ios 14

Fixed not called onUrlClicked when link button clicked

Fixed custom schema bug on marketing and OTM click event

Block duplicated open chat when call openChat function with same id

Add more boot fail status

We are applied the new SDK distribution method. Please check this new installation and migration guide.

channel-plugin-ios (up to v7.2.6) is now a legacy repo and will be deleted in a year.

Remove all ios plugin external library dependencies (no matter what library customers use, they are not restricted by ChannelTalk)

Supported Apple's new framework form - xcframework

Supported Cocoapod in fat-framework and xcframework methods respectively (module name: ChannelIOSDK, schema: ChannelIO)

Supported Carthage (available in binary format)

Supproted Swift Package Manager Supports with the swift 5.3

BM reorganization applied (white label and plan change, etc.)

Applied plug-in term unification and function generalization (you can use sdk more freely)

Supproted to connect specific support bot on Marketing, one-time message

Fixed button logic properly on messageView

Add marketing event(view, click) request validation

Add close event when button link clicked on popup

Update colors

Fixed resource to resource_bundle on podspec file

Make webpage thumnail image quality better

Fixed some launcher window issue \*Block open pushData when channelId is different from boot channel

Fixed push click bug when app terminated

Fixed button hidden bug when popup closed

Fixed url encoding fail bug

Fixed some layout bug

Fixed popup click area properly

Fixed chat lastmessage to include buttons

Add Button Link in in-app-push and message

Add boolean and date change UI on user profile type

Remove resource bundle on podspec

Fixed issue that inappPush face-type not working correctly

Fixed permission logic properly

Add misssing permission on photo and camera

Fixed issue which avatar image was distorted

Fixed hide function completion not working when animated option is ture

Add existing inappNotification hide logic when showUserChat function called

Fixed sdk push click logic because of double boot

Add memberHash on boot.

Add userUpdate function.

Add unsubscribed option on boot, userUpdate, settingView.

Fixed issue where support bot first messages containing webpage were not displayed correctly.

Fixed support bot change issue when state is unstable

Add resoures on podspec because of flutter asset not displaying issue

Fixed an issue that always has a click event even if the plugin button is not visible

Fixed supprotBot Button on lastline didn't click sometimes issue

Fixed pad actionsheet crash issue

Fixed token not delete issue

Fixed push ack not send issue

Fixed in-app-push giant emoji height bug

Fixed wrong size when supportbot button has only emoji

Fixed logic so that in-app push disappears when Open, OpenChat function is called

Update Rx version because of UIWebview deprecated

Fixed not showing launcher button on multi window envirnment(with SceneDelegate). Please check '

' if you use SceneDelegate.

Add some debug log

Changed thirdparty library from SVProgressHUD to JGProgressHUD

Remove CRToast

Fixed some objective-c issue

Fixed launcher window cut off issue

Fixed private name duplicate issue after xcode 11.4 updating

Update some localize string

Fixed RN language bug

Update Alamofire version 4.9 -> 5.0

Added Marketing feature

Redesigned in app push notification views

Refactored chat view

Changed markdown to ANTLR to parse messages

Changed file views (image, video)

Fixed minor bugs

Cleaned up socketio connection properly

Restore host window to be key window after insert uiwindow

Please check your LauncherConfig if you happen to use it. We updated container view frame position for launcher, so after this updates the launcher's position might not be what you intended

Insert UIWindow only if needed (only when launcher is needed to be displayed)

Set UIWindow size properly under status bar

Removed UIWindow properly

Fixed status bar style

Fixed Welcome message that was not set properly

Fixed attributed welcome message

Fixed missing files

Changed plugin button and InappNotification present on UIWindow

Fixed Badge minus display

Fixed wrong user chat cell height calculate

Solved conflict with SkeletonView

Fixed some broken emoji display

Fixed text height calculation for welcome

Changed user chat cell height calculation to automatic

Changed minimum os version to 10

Updated depandencies versions for swift 5 (Reusable, SnapKit, SwiftyJSON, ObjectMapper, NVActivityIndicatorView, PhoneNumberKit)

Fixed becoming online bug when app is not running

Fixed new banner logic

Added missing video type

Fixed iOS 13 layout (Dicarded some UIScreen.main usage due to changing default present style)

Removed M13ProgressView

Added deleted message cell

Updates dependencies

Fixed presentation style for image viewer

Fixed dark mode issue

Disabled darkmode temporary

Updated dependencies version

Fixed proj file linking problem

Improved view transition

Fixed SupportBot sync issue

Fixed Lounge additional chat count

Wrapped track: into main thread

Updated marketing version

Fixed navigation coloring issue

Handled swipe to dismiss for iOS 13

Fixed iOS 13 crash issue due to private layout change access denied

Removed image asset forced unwrapping

Added missing nudge keep API

Changed some user chats' state

Hided delete message from chat

Added line integration

Updated InApp Push Notification view layout

Excluded UIAlertController from topController

Updated SDWebImage framework

Removed FLAnimatedImage framework

Removed CHNavBar framework

Removed unnecessary public keyword

Introduced lounge view

Added onChnageProfile delegate method

Applied operation time in real-time

Improved test cases

Detached TLPhotoPicker from project (added to podspec and cartfile) - Don't forget to add this to your linked frameworks if you use Carthage)

Cocopaods bundle resource

Removed unecessory public classes

Fixed missing file caused build failure

Swift 5

Set minimum required version from ios 9.0 to 9.1

Replaced photo picker framework (Removed DKImagePickerController, DKCamera, CropViewController, DKGallery)

Replaced photo viewer (Removed Lightbox, submodule Imaginary, Cache)

Updated default launcher icon and rebranding

Added initPushToken: String for react native

Renamed willOpenMessenger and willCloseMessenger to willShowMessenger and willHideMessenger

Displayed launcher on proper top controller view

Fixed retry loader to dismiss properly

Optimized close: to handle edge cases

Support bot will not be working below 5.3

Updated support bot api and flows

Added APIs retry logics

Added RxSwiftExt framework

Removed test related frameworks from project due to carthage build error

Fixed actionsheet issue for ipad

Fixed country code parsing

Updated pushbot flow logics

Added pushbot button and image redirection

Added keep push bot button

Updated event api

Removed target evaluation logic

Fixed int overflow issue for requestId

Adjusted navigation margin

Fixed onReceivePush call multiple times

Fixed to apply locale setting properly

Refactored chat notification view reusability

Displayed status bar properly and fixed freezing on chat view

Hided in-app push notification after handled redirect url

Updated dependencies and structures to work with Carthage properly

Added canShowLauncher for custom launcher

Displayed button and input visibility properly based on channel settings

Fixed missing localizations

Added Push bot feature

swift 4.2 migration

Set closed user chat visibility to true by default

Added unit tests for push bot evaluation

Improved data flow consistency

Refactored model and related methods

Unwrapped Any type properly with reflection

Fixed message with image cell layout

Fixed requestId to query params

Fixed support bot close action

Improved string tag parsing

Added Support bot feature

Updated and synced localization

Fixed to apply alert count properly

Fixed push notification handling edge cases

Removed and merged frameworks (Manuallayout, CGFlaotLiteral, Then, HexColors)

Fixed actionable message when context type is other than just text

Updated models to make compatible with react native

Fixed in-app push notification leak

Fixed navigation item layout for iOS 9

react-native support with carthage

Fixed carthage installation issue

Fixed dependencies version

Fixed to set locale properly

Fixed onChangeBadge didn't get called properly

Fixed profile fields sync

Ensured all UI updates on main thread

Fixed launcher button inconsistently appears on random position

Fixed possible force unwrapped crash in message model

Refactored channel properties

Fixed unable to boot for startup

Fixed boot params

boot: will not show launcher automatically

show: and hide: is visibility control property for launcher and it appears globally over application

Changed image viewer framework

Displayed watermark for startup

Updated Cartfile

Fixed unintentionally delete cookie

Remove warnings

Fixed email link behavior

ChannelPluginSetting's hideDefaultLauncher property has been deprecated

Users now will be asked to close chat

Web link will be opened in application instead default browser

Updated internal APIs related to session and read

Cleared all data properly on shutdown

Cached country data locally

Fixed crash caused by string forced unwrapping

Removed install objc header option from build option

Handled phone number in text

Supported settings' legacy keys

Removed AdSupport

Fixed condition to handle link for delegate

Updated in-app push notification design

Refactored push and guest update logics

Showed closed user chats by default

Fixed blocked user UX

Fixed settings unarchived error

Added message translation

Fixed GIF display on chat

Refactored launcher view logics

Added default launcher position config in ChannelPluginSettings

Fixed message sync when plugin launched from push notification

Enlarged emoji if text contains only emoji

Added view parameter for show:

Return proper value for onClickChatLink

Added actionable message type

Handled long press on link

In-app push vibration when a phone is on silent

Improved camera feature

Updated in-app push notification view layout

Fixed bubble text line height calculation

Fixed a crash when app was launched by push notification

Fixed opening new chat logic

Fixed a bug that messages were not sync when app became active

Fixed message bubble UI issue

Removed UINavigationItem+Margin due to iOS 11 bug

Fixed NavigationItem margin properly

Fixed emoji regex

Added completion callback parameter in close: method

Added animated parameter in openChat:

Updated Guest property to immutable

Fixed edge cases in message formating

Added Guest as parameter in boot completion block

Fixed default launcher button visibility

Renamed Guest to Profile

Changed locale field type from String to Enum

Changed userId location from Profile to ChannelPluginSettings

Added ProfileBot feature

Updated default launcher visibility condition

Fixed unexpected behavior when homepage and/or phoneNumber is missing in ProfileView

Fixed scrollView behavior when input field is selected

Resolved carthage dependencies conflicts

SocketIO version to 13.x

Removed UIColor-hex-swift and added HexColors

Fixed right button that was not able to click after chat was completed

Registered push token properly

Removed colon escape from message

Fixed to boot / shutdown properly

Renamed default event name CheckIn to Boot

Added default event ChannelOpen

Renamed framework and class name from CHPlugin to ChannelIO

Removed ChannelPlugin public properties debugMode, hideLauncherButton, enabledTrackDefaultEvent and showInAppPush (these properties moved into ChannelPluginSettings)

Removed initialize: and checkIn method and added boot:

Renamed checkOut to shutdown

Renamed register: to initPushToken:

Renamed show: and hide: to open: and close: respectively

Renamed showLauncher: and hideLauncher: to show: and hide: respectively

Renamed showChat: to openChat:

Renamed track: parameter names to eventName and eventProperty

Renamed ChannelCheckinCompletionStatus to ChannelPluginCompletionStatus

Renamed CheckIn to Guest

Introduced ChannelPluginSettings class for ChannelIO configuration

Added locale option in ChannelPluginSettings

Added locale option view in profile view

Introduced message formatting (i.e. \*something\* for italic and \*\*more\*\* for bold)

Upload video is available

Refactored message cell structures

Renamed ChannelUserChat to PushEvent

Updated Channel model

Updated showChat: to show new chat if chat id is nil

Allowed trial channel to pass checkin validation

Improved error logs

Removed CHPhotoBrowser specific version from dependency

In-app push notification customization available.

Added didReceivePush: showChat: methods and a class that contains necessary properties to display push view

Refactor some of chat logics

Fixed retain cycle

Displayed bot avatar and name on in-app push notification

Show Launcher properly

Fixed incorrect timestamp

Synced launcher visibility based on channel settings

Removed SwiftDate framework

Added watermark

Fixed launcher button layout for iPhone X

Redesigned UserChat UI/UX

Fixed minor bugs

Fixed file upload logic (GIF)

Updated new message view

Fixed country code json format

Fixed potential memory leak

Added live typing indicator

Raised min os version to 9.0

Fixed scopes for objective-c

Fixed symbol error for iOS 8

Added willShow/willHideChatList delegate methods

SwiftyJSON 4.0 migration

Rolled back to deployment target 8.0

Dwifft to CHDwifft (forceRemoveAnimation)

iPhone X layout supports

Fixed animation issue

Detached all in-project dependecies

Swift 4 migration

Refactored code style

Added API Error convention

Added shouldHandleChatLink: delegate method

Increased deployment target to 9.0

Fixed channel open properly after duplicated checkin

Fixed minor bugs

PhoneNumberKit to 2.0 (Swift 4.0)

Fixed minor bugs

Downgraded PhoneNumberKit to 1.4 (compatibility issue)

iOS 11 migration

Changed name trackCheckIn -> enabledTrackDefaultEvent

enabled bitcode feature

Renamed some properties and methods

Introduced new method track to send event to channel

Fixed minor bugs

Fixed message height calculation

Updated socket io v2

Added StarstreamSocketIO framework to support socket v2

If incoming push is same chat as current chat, It won't push new chat but update

Removed unused 'isVisible' property

Fixed html unescaped for welcome message

Fixed link color

Fixed off by one error for new message label

Fixed badge count issues when launched app with push notification

Fixed name/phone number dialog layout and localizations

Fixed background layout for phone number picker view

Fixed font size for in-app chat notification

Updated UIState in redux correctly

Reversed photo indexes

Fixed duplicate show: method

Added in-app push notification sound

Added sound option

Saved closed user chat option state

Fixed minor bugs

Fixed deleted user chats handling

Fixed avatar background color issue

Added sound for in app push notification

Added clear button in user info editing field

Updated new chat banner UI

Fixed layout bugs

Veil can now update name/phone number

Introduced review process after finish conversation

Fixed UI / layout issues

Validated when show(:) method is called

Displayed new messages in user chat view properly

Fixed credential errors when app become active

Adjusted redux states

Fixed user default key conflict

Fixed launcher display bug

Redesinged profile view (top left of chat list)

Added Error toast

Changed launcher icon

Optimized socket connectivity

Updated badge count properly when app become active from background

Fixed session sync when app launched by clicking push notification

Migrated to Swift 3.1

WebSocket connect/disconnect when app state changes

Fixed minor bugs

Improved socket connectivity

first beta release