Category
SDK - Android
SDK - Android
Quickstart
The Channel Talk Android SDK is a plugin facilitating the installation of real-time customer chat in applications written in Java/Kotlin. If you're looking to install it into a web view or mobile web, please refer to the JavaScript SDK Installation Guide. Prerequisite Before installing the SDK, ensure the following conditions are met: - Paid Channel Talk service plan - Minimum installable Android API level 15 or higher - The minimum Android API level required for SDK to function is Android API l
Customization
Customization Channel settings > General > Manage Plug-in > Web plug-in Settings only affect the JavaScript SDK. To customize Channel button in the Android SDK, configure BootConfig or create a new view to show your Channel button. Moving Channel button The Channel Button is placed at the bottom right in the default BootConfig. If your app’s UI requires the button to be placed at a different position, call BootConfig#setChannelButtonOption(ChannelButtonOption). You can set the anchor of the butt
Push Notification
You can integrate Channel Talk Android SDK with Firebase Cloud Messaging(FCM) to deliver push notifications when a manager replies to a message. Complete installing the SDK before following these steps. To use system push notification in Android API level 33(Tiramisu) or above, you need POST_NOTIFICATIONS permission. Channel Android SDK does not request permission. Your application should request it manually. See Android official documentation regarding notification. Firebase integration Setting
API Reference
API Reference4 articles
Changelogs
12.11.2 (2025-07-29) Fix - Fixed an issue where images in messages were not displayed correctly. - Added the ability to show or hide ad subscription settings based on the user. 12.11.1 (2025-07-22) Improvements - Enhanced security for sensitive data. Fix - Fixed an error caused by footerCategory - Fixed a layout bug in the message stream for ALF. 12.11.0 (2025-06-20) Improvements - Convert PNG images to vector drawables, reducing SDK size. 12.10.0 (2025-06-20) Improvements - Minimum supported AP
Migration
to 12.0.0 - Add our Maven repository to the root build.gradle: dependencyResolutionManagement { repositoriesMode.set(RepositoriesMode.FAIL_ON_PROJECT_REPOS) repositories { mavenCentral() maven { url 'https://maven.channel.io/maven2' } // Channel Maven repository } } - ChannelIO.openSupportBot() is removed. - Replace all usages of openSupportBot() to openWorkflow(). to 11.0.0 - onBadgeChanged(count:) is deprecated. Use onBadgeChanged(unread, alert) instead. Badge is separated into unread and aler