Category
SDK - Android
SDK - Android
Quickstart
The Channel Talk Android SDK is a plugin facilitating the installation of real-time customer chat in applications written in Java/Kotlin. If you're looking to install it into a web view or mobile web, please refer to the JavaScript SDK Installation Guide. Prerequisite Before installing the SDK, ensure the following conditions are met: - Paid Channel Talk service plan - Minimum installable Android API level 15 or higher - The minimum Android API level required for SDK to function is Android API l
Customization
Customization Channel settings > General > Manage Plug-in > Web plug-in Settings only affect the JavaScript SDK. To customize Channel button in the Android SDK, configure BootConfig or create a new view to show your Channel button. Moving Channel button The Channel Button is placed at the bottom right in the default BootConfig. If your app’s UI requires the button to be placed at a different position, call BootConfig#setChannelButtonOption(ChannelButtonOption). You can set the anchor of the butt
Push Notification
You can integrate Channel Talk Android SDK with Firebase Cloud Messaging(FCM) to deliver push notifications when a manager replies to a message. Complete installing the SDK before following these steps. To use system push notification in Android API level 33(Tiramisu) or above, you need POST_NOTIFICATIONS permission. Channel Android SDK does not request permission. Your application should request it manually. See Android official documentation regarding notification. Firebase integration Setting
API Reference
API Reference4 articles
Changelogs
13.0.1 (2025-11-06) Fix - Fixed a bug that occurred when executing commands via the action button. - Fixed an issue where list-type values were not displayed correctly in forms. - Improved memory stability. 13.0.0 (2025-10-31) Feature - ALF v2 has been released to improve the resolution rate of AI consultation automation. - The chat interface has been redesigned to provide a new and improved user experience Fix - Fixed an issue where consultations were not being received 12.15.0 (2025-09-30) Im
Migration
to 12.0.0 - Add our Maven repository to the root build.gradle: dependencyResolutionManagement { repositoriesMode.set(RepositoriesMode.FAIL_ON_PROJECT_REPOS) repositories { mavenCentral() maven { url 'https://maven.channel.io/maven2' } // Channel Maven repository } } - ChannelIO.openSupportBot() is removed. - Replace all usages of openSupportBot() to openWorkflow(). to 11.0.0 - onBadgeChanged(count:) is deprecated. Use onBadgeChanged(unread, alert) instead. Badge is separated into unread and aler