Resolve a particular UserChat

Parameter

Accessible via URL https://api.channel.io/open/v3/user-chats/{userChatId}/solve and HTTP PUT

Parameter	Example	Required	Description	Parameter type
userChatId	5e65fa8bc2409f0c1fd3	Required	ID of `UserChat`	Path
botName	channelBot	Required	name of bot	Query
post	true(or false)	Optional	Option for sending notification to offline users. Set true to send notification. Default value is false	Query

Example

GET https://api.channel.io/open/v3/user-chats/{userChatId}/solve?botName=channelBot&post=true

Response

Returns a changed UserChat Object.

{
  "userChat": {
    "id": "5e7049961ece389ba6ac",
    "channelId": "10",
    "stateKey": "unassigned-5e7049d3b9ca81a42516",
    "userId": "5e6c24f163a0b21b555c",
    "name": "Heart 547",
    "state": "unassigned",
    "pluginId": "2111",
    "sourceUrl": "String",
    "managerIds": [
      "String"
    ],
    "firstOpenedAt": 1584417174318,
    "openedAt": 1584417174318,
    "createdAt": 1584417174125,
    "frontMessageId": "5e7049d3b9ca80db28d2",
    "frontUpdatedAt": 1584417235761,
    "deskMessageId": "5e7049964da304604546",
    "deskUpdatedAt": 1584417235761,
    "oneStop": false,
    "askedAt": 1584417174318,
    "version": 6
  },
  "message": {
    "chatKey": "String",
    "id": "5e7049964da304604546",
    "channelId": "10",
    "chatType": "userChat",
    "chatId": "5e7049961ece389ba6ac",
    "personType": "user",
    "personId": "5e6c24f163a0b21b555c",
    "requestId": "1584417174075gcww",
    "createdAt": 1584417174318,
    "version": 1,
    "blocks": [
      {
        "type": "text",
        "value": "String"
      }
    ]
  },
  "user": {
    "id": "5e6c24f163a0b21b555c",
    "channelId": "10",
    "memberId": "5e2f0af391bf87a0",
    "veilId": "5e2f0af391bf87a0",
    "name": "Heart 547",
    "alert": 8,
    "unread": 8,
    "blocked": false,
    "unsubscribed": false,
    "hasChat": true,
    "hasPushToken": false,
    "language": "en",
    "country": "KR",
    "city": "Seoul",
    "latitude": 37.4954,
    "longitude": 127.0621,
    "sessionsCount": 5,
    "lastSeenAt": 1584673657636,
    "createdAt": 1584145649408,
    "updatedAt": 1584934318716,
    "version": 8,
    "member": false,
    "contact": false,
    "avatarUrl": "https://cf.channel.io/avatar/emoji/cupid.e9f1a3.png",
    "systemLanguage": "en"
  },
  "userSession": {
    "key": "user-5e6c24f163a0b21b555c-userChat",
    "chatId": "5e7049961ece389ba6ac",
    "chatKey": "userChat-5e7049961ece389ba6ac",
    "updatedKey": "5e7049d3b9ca84cbf6f7",
    "channelId": "10",
    "alert": 1,
    "unread": 1,
    "readAt": 1584417175927,
    "receivedAt": 1584417175927,
    "updatedAt": 1584417235761,
    "createdAt": 1584417174143,
    "version": 5,
    "personType": "user",
    "personId": "5e6c24f163a0b21b555c",
    "chatType": "userChat",
    "bookmark": false,
    "id": "user-5e6c24f163a0b21b555c-userChat-5e7049961ece389ba6ac"
  }
}